Frequently Asked Questions

Our platform turns product photos into complete, ready-to-use product listings using advanced AI. You can edit, customize, and export directly to Shopify or WooCommerce. Simply upload an image and get product titles, descriptions, features, specifications, categories, and SEO keywords in seconds.

Typically just 15-20 seconds per image. Our optimized AI processes your product photos incredibly fast, so you can generate hundreds of listings in minutes.

Yes, you can fully edit any generated result and even create products manually if you prefer. All content is completely customizable to match your brand voice and requirements.

The AI checks product data online for accuracy and is highly reliable. You can review and edit anything it generates. Our system is trained to provide detailed, accurate descriptions based on visual analysis.

Yes! Guests can try the platform without registering and generate 2 products daily for free. This gives you unlimited time to test our capabilities before committing to a paid plan.

Absolutely. Add any number of custom fields like 'Care Instructions' or 'Warranty Info', give them specific instructions, and even show example formats. You can also customize tone, language, and location for localized results.

You can handle bulk actions for up to 300 products at once. This makes it perfect for large catalogs and inventory management. Each upload uses one credit regardless of how many fields you generate.

You can retry instantly. Our system also supports manual resyncing of products and categories. We've built robust error handling to ensure reliable connections with your store.

Shopify and WooCommerce — with full product and category syncing in both directions. You can upload products directly, create and fetch categories, and manage your entire catalog seamlessly.

We support most common image formats including JPG, PNG, WebP, and GIF. For best results, we recommend high-quality images with clear views of the product against a simple background.

Yes, we take data security seriously. All uploads are encrypted in transit and at rest with bank-level encryption. We don't store your images longer than necessary for processing, and you can request deletion of your data at any time.

Yes! You can provide custom instructions for brand-specific tone and keywords, add location information for localized results, and create custom fields with specific formatting requirements. The AI adapts to your brand voice.

You only pay for what you use. One credit = one image processed. We offer flexible credit packages, and you get 2 free generations daily as a guest. Check our pricing page for current credit packages and rates.

You can request a refund within 14 days as long as no credits have been used. We believe in fair pricing and want you to be completely satisfied with your purchase.

Credits don't expire, so you can use them at your own pace. Whether you process 10 products today or spread them out over months, your credits remain available.

Yes, you can purchase additional credits anytime. Our credit-based system gives you complete flexibility — buy more when you need them, and use them whenever you want.